These terms govern use of the Ratesame House website and the commissioning of professional photo and video production services described on ratesame.my. By sending a brief or paying a deposit you offer to contract with Ratesame House, str. Mihai Eminescu 15, Chișinău, MD-2001, Moldova.
Estimates cover crew, equipment, studio or location, and finishing as listed. Third-party costs (talent, locations, catering, travel, stock, licenses) are extra unless written otherwise. A date is held after a deposit; cancellation fees follow the call sheet and estimate.
We deliver stills and motion in the formats named in the wrap email (typically color-managed stills, rec.709 or HDR masters, and agreed cutdowns). Raw camera files remain studio working material unless the contract buys a raw license. Color decisions in the approved grade are the delivery reference.
Intellectual property: until invoices are paid, Ratesame House retains copyright in commissioned work. On full payment, usage is licensed as specified (territory, term, media). Unlicensed use, including training of generative systems on the files, is not granted. Credits are requested on editorial uses where customary.
Client materials (products, logos, talent releases, confidential decks) stay the client’s property. We use them only to produce the job. The client warrants they have rights to appear on camera and to the products we photograph or scan.
Limitation: we are not liable for loss of profit or indirect loss. Liability is capped at fees paid for the relevant job, except where law forbids a cap (including injury caused by our negligence). Force majeure includes weather, illness, and access failure beyond reasonable control.
Moldovan law applies. Disputes that cannot be resolved in writing may be brought in the courts of Chișinău. Contact [email protected] or +373 22 987-654. Last review: March 2026.